kitsycart Terms of Service

---

Welcome to kitsycart. The following Terms of Service ("Terms") set out the rules that apply when you visit, browse, or purchase from the kitsycart website, mobile platform, product catalog, and customer support channels. By visiting our platform or completing a purchase, you confirm that you accept and will abide by these Terms.

---

1. Acceptance of Terms

When you access or use any kitsycart service, you confirm that you have reviewed these Terms, that you understand them, and that you consent to be bound by them together with every law and regulation that applies to you. Should you disagree with any part of these Terms, you may not access our website or use our services.

---

2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be at least 18 years old or have reached the age of legal majority where you live.
• Prohibited Conduct: You agree to use our platform strictly for lawful, personal, and non-commercial purposes. You must not:
  • Engage in fraudulent activity or place false orders;
  • Use automated bots, scrapers, or tools to extract product data or pricing without permission;
  • Attempt to compromise site security, data infrastructure, or user accounts;
  • Resell kitsycart products for commercial gain without express written authorization.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

---

3. Product Information, Pricing & Availability

• Accuracy: We make every effort to display accurate product images, specifications, nutritional facts, allergen warnings, and pricing. However, typographical errors or stock discrepancies may occasionally occur.
• Price & Order Corrections: If an evident pricing or typographical mistake appears, kitsycart may rectify that mistake and alter or cancel any affected orders before they are dispatched, returning in full any amount already charged.
• Perishable Goods: Minor variations in weight, appearance, or ripeness may naturally occur for fresh or perishable items. Allergen information is provided for reference; customers with severe allergies should review product packaging labels carefully.

---

4. Orders, Payments & Cancellations

• Order Acceptance: Every order you place depends on stock availability and verification checks. kitsycart may cap order quantities or decline orders that appear fraudulent or that breach these Terms.
• Payment Processing: All payments are encrypted using SSL/TLS encryption and processed through PCI-DSS compliant payment gateways. Full payment is required prior to order dispatch.
• Order Modifications & Cancellations: You may request a cancellation or change to your order within 1 hour of placing it by emailing [email protected]. Once an order has entered dispatch processing, it cannot be canceled or modified.

---

5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

---

6. Intellectual Property

Every original element of kitsycart's platform — including written content, graphic designs, logos, software, product branding, and trade names — belongs exclusively to kitsycart and is safeguarded under international copyright, trademark, and intellectual property laws. Copying or distributing any of it without authorization is strictly prohibited.

---

7. Limitation of Liability

To the fullest extent that applicable law allows, kitsycart will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our platform, products, or services. The maximum total liability kitsycart bears for any claim connected to a transaction will not exceed the amount you actually paid for the specific products or services at issue.

---

8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Before pursuing any formal action, you agree to present any dispute or claim relating to these Terms or your purchase to kitsycart's support team so that we may attempt an informal resolution.

---

9. Changes to These Terms

kitsycart may revise or update these Terms at any time. When changes are material, we will announce them by publishing the updated Terms on our website. If you continue using our website or services after an update takes effect, that continued use signifies your acceptance of the revised Terms.

---

10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: kitsycart
• Customer Support Email: [email protected]
• Customer Support Phone: 17182131850
• Physical Business Address: 414 HIGHGATE AVE, BUFFALO, NY 14215, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST